RHC Tooling is proud to say it has remained under the same ownership for over 20 years and retains almost all of its original, and exceptionally loyal customer base.
Beginning from a career in Industrial Engineering and the development of a business manufacturing and distributing controlled access tool storage cabinets, it occurred to us that as well as protecting the tooling once purchased, we could be involved in the consumable end – that being also the supply and maintenance of the cutting tools to prolong the overall lifespan and effectiveness of the cutting tools.
A commitment to the customer
Our founder has also managed companies and businesses where customer service has been the watchword and is a great believer that by “going that extra mile” and helping customers as far as is possible, then most business is gained by referrals and that loyalty to the brand becomes focal.
Our services in a nutshell
Our grinders and toolmakers are equipped with a number of Schneeberger 5 axis CNC manufacturing and grinding machines plus a large selection of lathes and grinding machines as well as quality control and inspection equipment.
Via a partner company, we are also able to offer a coating and recoating service where required to customers of our resharpening, tool modification and new tooling services.
We continue to offer a tool collection and delivery service to local areas as shown below and operate postal services and carrier services outside of our locality.
Current areas where tooling collections and deliveries occur at present:
Bury St Edmunds, Stanton, Woolpit, Sudbury, Diss, Bungay, Harleston, Ipswich, Glemsford, Newmarket, St Neots, Suffolk, Cambridge, Huntingdon, Fulbourn, St Ives, Saffron Walden, Cambridgeshire, Bedford, Milton Keynes, Colchester, Bures, Dedham, Braintree, Essex, Thetford, Norwich, Norfolk, Stevenage, Letchworth, Ware, and Hertfordshire.
We are currently exploring the possibility of also operating a collection and delivery service in the Midlands area and will be adding this service if this goes ahead.
Exemplifying quality in customer service